If you wish to cancel your order before dispatch, you must email us immediately.
Unwashed or unworn (except tryout) may be returned within 7 days from the date merchandise was received. Item(s) must be returned in condition received or merchandise will be returned to sender.
1.A return Authorization must be obtained from customer service to receive a refund. Or the returned package will be returned to you.
2.Please indicate reason for return to get the return authorization and return-to address.
3.Pack merchandise securely. Please include the following information with your return: bill-to name, address; ship-to name, address; order number; reason for return.
Exchange requests must be made within 7 days of order receipt for merchandise
Specify the exchange item and the new color or size in your email to the customer service.
Items must be in like-new condition and unworn to be accepted as a return.
Availability of replacement item is not guaranteed. You will receive an e-mail notification upon the completion of exchange processing.
***Postage is not refundable.
***The customers need to pay return and back delivery fees.
***Return may takes one to two weeks to process and at least one billing cycle for the credit to appear on your account.
***To contact customer service for questions to obtain Return Authorization, please email us